The hard truth about Service Level Agreements is that many service providers offer them with little or no consideration of whether their provisions can be met. Companies serious about establishing customer trust need to deliver on their promises.
By creating “communities of interest,” hosting resellers can cater to niche markets by attracting consumers who are interested in their customers’ products and services.
To bring a new dimension of value-added services to their clients, resellers can integrate a number of inexpensive software packages and online services into their core service offerings.